Eccleston Law CURRENT INVESTIGATIONS

A Look at Regulatory Events and Customer Allegations Against Stifel, Nicolaus & Company Inc. Broker Chuck A. Roberts

Posted on April 1st, 2025 at 1:34 PM

A Look at Regulatory Events and Customer Allegations Against Stifel, Nicolaus & Company Inc. Broker Chuck A. Roberts

Chuck A. Roberts (CRD #2064602), currently registered with Stifel, Nicolaus & Company Incorporated, has or has had two regulatory events and twenty-five customer disputes over the course of his career in the financial services industry. 

In 2010, Roberts was investigated and sanctioned by both FINRA and the regulatory authority for the State of Illinois. The FINRA investigation focused on a failure to supervise, during which an assistant under his supervision was found to have substituted their own email address for a customer’s email address to facilitate the opening of accounts. As a result, the customer did not receive the appropriate trade confirmations. This supervisory failure led to violations of the Securities and Exchange Commission’s (SEC’s) Rule 17A-3 and NASD Rule 3110. Roberts received a four-week suspension and was ordered to pay $40,000 in fines in the FINRA regulatory matter. In the related State of Illinois matter, Roberts was ordered to pay $1,000 for the costs associated with the investigation.

In a separate FINRA arbitration proceeding from 2010, a claimant alleged that Roberts made unsuitable and unauthorized trades, as well as misrepresentations regarding investments in the claimant’s accounts, beginning in 2008. The FINRA panel awarded the claimant $202,228 in monetary relief

A 2023 FINRA arbitration claim was filed against both Roberts and his current firm, Stifel, alleging breach of fiduciary duty, negligence, negligent supervision, fraud, breach of contract, and violation of the Florida Securities and Investor Protection Act. The claimant sought damages of $5,000,000, and the FINRA panel awarded $14,266,061 in monetary relief. 

In another 2023 FINRA arbitration, the claimant alleged common law fraud, breach of fiduciary duty, and negligence. The matter was settled in 2025 for $205,000.

Four additional customer complaints were filed against Roberts, with allegations including negligence, breach of fiduciary duty, unauthorized trading, churning/reverse churning, breach of contract, fraud, and misrepresentation. These complaints were either closed with no action, withdrawn, dismissed, or denied. 

Currently, eighteen customer disputes remain pending, alleging violations of Regulation Best Interest (Reg BI), breach of fiduciary duty, negligence, fraud, and more. Most of the pending disputes seek damages in excess of $1,000,000, with several alleging damages as high as $5,000,000.

We are a Chicago-based law firm with a national practice, representing investors nationwide in seeking to recover their investment losses. The firm continues to investigate brokerage firms and brokers who have placed elderly investors, retirees and other conservative investors in unsuitable investments. 

We receive the highest rankings as attorneys for quality work and ethics.  We successfully have filed numerous cases against brokerage firms that sold high-risk investments, recovering more than $50 million on behalf of victimized investors. In those cases, we allege that the investment recommendations were unsuitable for our clients based on their financial situation, needs, and investment objectives. 

We offer free case evaluations and handle matters on a contingency fee basis-meaning you pay no attorney’s fees unless we recover compensation for you. If you have incurred investment losses with Chuck A. Roberts and would like a securities attorney to evaluate your case, please contact us. 

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